IF YOU ARE IN DANGER, PLEASE CALL 999.
At the Community Café, we can explain what benefits you might be entitled to, we provide free access to phones and laptops all day and can support you in applying for or chasing up benefits.
At the Parent Hub, we can provide one to one or group based support around any parenting challenge, including relationship breakdown. We can also provide free (or £5 donation) counselling sessions with qualified, DBS checked counsellors.
At the Community Café, we can support you with benefits queries, budgeting advice and job searching. We can also help you to contact debt companies and utility providers, to work out manageable payment plans. For temporary financial crises, we provide Food Larder vouchers and for families we run the Holiday Café scheme, where children and their accompanying adult can have a free meal each day during school holidays. If you are in severe debt, you may find it helpful to talk to CAB or CAP.
For 24/7 support over the phone, contact the Samaritans for free, from any phone on 116 123.
At the Community Café, we provide showers, laundry, clothing and sleeping bags. We also provide hot meals and drinks while we are working with you to help you contact the Assertive Homeless Outreach Team, to hopefully access accommodation. Where relevant, we can also help you connect with further support e.g. for veterans, addiction, mental and physical health, domestic abuse etc. For those under 25, we can also work with Nightstop and Young Devon to access further support. If you are rough sleeping, our Nightshift teams will also look out for you, offer hot drinks, and can help contact support services.
If you are struggling with your mental health at this point in time, come into the Community Café and we can listen and offer counselling if appropriate. We can also help you to access support through your GP, the Mental Health and Recovery Team or the Crisis Team if necessary. For under 19s we run Haven on Monday nights, fortnightly support groups (primary, secondary, young carers and Haven+ for 15-18 year olds) for young people who are struggling with life, to meet, have fun, be supported, and to realise they’re not on their own.
At the Community Café we can provide free access to the internet for job searching and support in accessing Universal Credit while you are unemployed. We can also help with writing CVs. For up to date local job vacancies, and support with job applications and interview techniques, go to Glenorchy Work Club, every Thursday between 9:15am and 12:15pm.
Our ICE Project provides support to young people at Exmouth Community College, through The Hub drop in, open every break and lunchtime, and through our ‘opt in’ mentoring programme, where children can self-refer through The Hub, or can be referred by teachers or Heads of Year. The ICE Team also deliver transition work, supporting Year 6 students suffering with anxiety at the prospect of moving up to Year 7. We also run Haven, fortnightly support groups for young people experiencing episodes of poor mental health.